Terms and Conditions
Last Updated: August 21, 2026
Welcome to Tina Horizon. These Terms and Conditions (“Terms”) govern your access to and use of the Tina Horizon website, including https://tinahorizon.com/ (the “Website”), and your purchase of products from Tina Horizon LLC (“Tina Horizon,” “we,” “us,” or “our”).
By accessing or using the Website, placing an order, creating an account, or otherwise using our services, you agree to be bound by these Terms, our Privacy Policy, and any other policies posted on the Website. If you do not agree with these Terms, please do not use the Website or place an order.
1. Eligibility and Use of the Website
You must be legally capable of entering into a binding agreement to use this Website and purchase products from Tina Horizon.
You agree to use the Website only for lawful purposes and in accordance with these Terms. You may not use the Website to engage in fraudulent, abusive, unlawful, or unauthorized activities, or to interfere with the operation or security of the Website.
2. Products and Product Information
Tina Horizon makes reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information displayed on the Website are accurate and current. However, we do not warrant that all information will always be complete, accurate, or error-free.
Product images are provided for illustrative purposes. Actual packaging, labeling, color, size, or appearance may vary.
We reserve the right to correct errors, update product information, modify product availability, or discontinue products at any time without prior notice.
Unless otherwise stated, products sold through the Website are intended for personal use and should be used only as directed on the applicable product packaging or labeling.
3. Orders and Acceptance
When you place an order through the Website, you are making an offer to purchase the selected products.
After an order is submitted, you may receive an order confirmation by email. An order confirmation acknowledges receipt of your order but does not necessarily constitute acceptance of the order.
Tina Horizon reserves the right to accept, refuse, cancel, or limit any order for any lawful reason, including suspected fraud, unauthorized transactions, pricing or inventory errors, product availability, or other circumstances affecting the ability to fulfill the order.
If we cancel an order after payment has been processed, we will refund the amount charged for the canceled portion of the order.
4. Pricing and Payment
All prices displayed on the Website are subject to change without notice.
Applicable taxes, shipping charges, and other fees may be added to your order as required or disclosed at checkout.
Payment must be successfully authorized before an order can be processed and shipped.
By submitting payment information, you represent that you are authorized to use the applicable payment method.Payment processing may be handled by third-party payment service providers. Tina Horizon does not retain complete credit card information when payment is processed through such third-party providers.
5. Shipping and Delivery
Shipping and delivery are subject to our Shipping Policy.
Estimated delivery dates are provided for convenience and are not guaranteed unless expressly stated otherwise.
Tina Horizon is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, customs procedures, government actions, natural disasters, or other unforeseen events.
Customers are responsible for providing accurate shipping and contact information. Tina Horizon is not responsible for delays, additional charges, or failed delivery resulting from incorrect or incomplete information provided by the customer.
6. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are governed by our Return Policy.
Please review our Return Policy before submitting a return request. Certain products may be subject to specific return or refund conditions due to product type, hygiene, safety, or other applicable requirements.
Nothing in these Terms limits any rights or remedies that cannot legally be excluded under applicable law.
7. Customer Accounts
If you create an account on the Website, you are responsible for maintaining the confidentiality of your account information and password and for all activities conducted through your account.
You agree to provide accurate and current information and to update your information when necessary.
Tina Horizon reserves the right to suspend or terminate an account when reasonably necessary to protect the Website, our customers, our business, or to address fraudulent, abusive, or unlawful activity.
8. Promotions, Discounts, and Loyalty Programs
Promotional offers, discounts, coupons, referral programs, loyalty benefits, and other special offers may be subject to additional terms and conditions.
Unless otherwise stated, promotions may not be combined with other offers and may be subject to expiration dates, product exclusions, quantity limits, or other restrictions.
Tina Horizon reserves the right to modify, suspend, or terminate a promotion or loyalty benefit when permitted by applicable law.
9. Intellectual Property
All content on the Website, including but not limited to text, product descriptions, photographs, graphics, logos, trademarks, designs, videos, page layouts, and other materials, is owned by or licensed to Tina Horizon and is protected by applicable intellectual property laws.
You may access and use the Website and its content for your personal, non-commercial use in connection with shopping and interacting with Tina Horizon.
You may not copy, reproduce, distribute, modify, publish, sell, license, or commercially exploit Website content without prior written permission from Tina Horizon.
“Tina Horizon” and associated logos, names, and branding are trademarks or trade names of Tina Horizon or their respective owners and may not be used without permission.
10. User-Submitted Content
If you submit reviews, comments, testimonials, photographs, questions, or other content to Tina Horizon, you represent that you have the right to submit that content and that it does not violate any law or third-party rights.
By submitting content, you grant Tina Horizon a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content in connection with our business and Website, subject to applicable law.
We reserve the right to remove content that we reasonably believe is unlawful, misleading, abusive, offensive, fraudulent, or otherwise inappropriate.
11. Privacy
Your use of the Website is also subject to our Privacy Policy, which explains how Tina Horizon collects, uses, protects, and discloses personal information.
You can review our Privacy Policy here:
https://tinahorizon.com/chinh-sach-bao-mat-thong-tin/
Our Privacy Policy is incorporated into these Terms by reference.
12. SMS / Text Messaging Terms
12.1 SMS Program
Tina Horizon may offer SMS/text messaging communications to customers who have provided appropriate consent to receive such messages.
SMS communications may include, but are not limited to:
- Order confirmations and order status updates
- Shipping and delivery updates
- Customer service communications
- Responses to customer questions or requests
- Product information
- New product announcements
- Promotions, discounts, and special offers
- Other business-related communications relevant to the customer’s relationship with Tina Horizon
12.2 Consent
By voluntarily providing your mobile phone number and checking the SMS consent checkbox where presented, you consent to receive text messages from Tina Horizon at the telephone number provided.
Consent to receive SMS messages is not a condition of purchasing any product or service.
Message frequency may vary depending on your interactions with Tina Horizon and the communications you have requested or consented to receive.
12.3 Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan. Tina Horizon does not control or guarantee carrier charges.
12.4 Opting Out
You may opt out of further SMS messages at any time by replying:
STOP
After you send STOP, you may receive a confirmation message, and you will no longer receive SMS messages from the applicable Tina Horizon messaging program, except for messages that may be necessary to process or respond to a specific request or as otherwise permitted by law.
12.5 Help
For assistance with SMS messages, reply:
HELP
You may also contact Tina Horizon at:
Phone: 415-666-2765
Email: info@tinahorizon.com
12.6 Changes to SMS Consent
You may withdraw your SMS consent at any time by using the opt-out instructions above.
Withdrawing SMS marketing consent does not necessarily prevent Tina Horizon from contacting you through other channels regarding transactions, orders, customer service matters, or other communications permitted by law.
12.7 SMS Privacy
Tina Horizon does not sell or share your mobile number or SMS messaging consent information with third parties or affiliates for their own marketing or promotional purposes.
For additional information about how Tina Horizon handles personal information, please review our Privacy Policy:
https://tinahorizon.com/chinh-sach-bao-mat-thong-tin/
13. Third-Party Services and Links
The Website may contain links to third-party websites, services, payment providers, shipping providers, social media platforms, or other resources.
Tina Horizon does not control and is not responsible for the content, policies, security, availability, or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and privacy policies.
14. Website Availability and Disclaimer
We make reasonable efforts to maintain the availability and functionality of the Website. However, we do not guarantee that the Website will always be available, uninterrupted, secure, or error-free.
The Website and its content are provided on an “as available” and “as is” basis to the extent permitted by applicable law.
Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited under applicable law.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Tina Horizon and its owners, officers, employees, agents, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website, purchase or use of products,
inability to access the Website, or other matters covered by these Terms.
To the maximum extent permitted by applicable law, Tina Horizon’s total liability arising from a particular transaction will not exceed the amount actually paid by the customer for the product or service giving rise to the claim.
Nothing in these Terms limits liability that cannot legally be limited under applicable law.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Tina Horizon and its owners, officers, employees, agents, affiliates, and service providers from claims, damages, losses, liabilities, costs, and expenses arising from your unlawful use of the Website, violation of these Terms,
or infringement of another person’s rights.
17. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute arising from or relating to these Terms or your use of the Website will be subject to the applicable courts located in California, unless applicable law provides otherwise.
18. Changes to These Terms
Tina Horizon may update or modify these Terms from time to time.
When changes are made, the updated “Last Updated” date will be posted at the beginning of this page.
Your continued use of the Website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
19. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
20. Entire Agreement
These Terms, together with the Privacy Policy and other policies expressly incorporated by reference, constitute the agreement between you and Tina Horizon regarding your use of the Website and supersede prior understandings concerning the same subject matter, to the extent permitted by
applicable law.
21. Contact Us
If you have questions regarding these Terms, please contact us:
Tina Horizon LLC
1968 South Coast Hwy Laguna Beach, CA 92651 United States
Phone: 415-666-2765
Email: info@tinahorizon.com
Website: https://tinahorizon.com/